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Working Paper

Organizational culture, leadership, change, and stress

INSEAD Working Paper No. 2009/10/EFE/IGLC
Published in International handbook of work and health psychology, 3rd ed., ed. Cary L. Cooper, James Campbell Quick, Marc J. Schabracq, 411–426. London: Wiley.
Manfred Kets de Vries, Laura Guillén Ramo, Konstantin Korotov (2009)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
leadership, organization change, stress, oganizational culture
A pdf file of this working paper may be available at INSEAD.
Pages
25
ESMT White Paper

Railway alliances in EC long-distance passenger transport: A competitive assessment post-liberalization 2010

ESMT White Paper No. WP-109-01
Subject(s)
Economics, politics and business environment
Keyword(s)
alliances, railways, competition policy, entry analysis, panel data, liberalization
JEL Code(s)
L13, L43, L51, L92, C33
In 2010 the legal barriers for international, intramodal competition in long-haul passenger transport in the railway sector will be abolished. This report analyzes the extent to which effective competition will arise in long-haul passenger transport after liberalization-from 2010 onward-and how co-operative agreements between European rail operators may impact the liberalization process. The study also provides an overview of the existing literature related to entry and intramodal competition in the rail sector, as well as intermodal competition between aviation and rail. In addition, it provides a review of the legal and regulatory environment of the sector at a European level and evaluates current organizations operating in it. The following are the main conclusions:- We find robust evidence for effective competition between low cost airlines (LCAs) and rail operators. A rail operator loses at least 7% of its passengers and 8% of its passenger kilometers due to entry by LCAs. We also find evidence of negative price effects of strategic LCA entry in both first class and second class. This demonstrates that LCAs are a significant competitive constraint for rail operators.- Based on a revenue & cost model ('R&C model'), only a minority of long distance origins and destinations (O&Ds) are profitable with respect to both operating profitability and total profitability from a pre-entry perspective - that is before entry by competing rail operators. This result does not change drastically even under optimistic but reasonable assumptions regarding future changes in demand, costs, and degree of intermodal competition.- An analysis of various entry strategies identifies the most profitable strategy as entry by an independent entrant with inferior technology. However, such a strategy is specifically vulnerable to legal and strategic limitations on exploitation of network effects (e.g. by imposing national levies or incompatibilities in ticketing or train schedules).- Overall, we find very limited evidence for intramodal competition arising on international O&Ds for long distance passenger travel after 2010, while past experience from airline alliances - although in a different competitive setting - promises significant efficiency gains as a result of international alliances.
Pages
167
ISSN (Print)
1866–4016
ESMT Case Study

Taking charge: Jürgen Klinsmann at FC Bayern Munich

ESMT Case Study No. ESMT-409-0099-1
Ulf Schäfer, Christoph Burger (2009)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
leadership, change, leadership archetypes, situational leadership, leading change, transformational change, change curve, adaptive change, leadership career cycles
The case opens with a brief overview of the successful past of "Bayern", introduces the main players in Bayern Munich's leadership team, gives an insight into the club leadership's aspirations for European Champions League title, and illustrates the club's indispensable demand for short term success. The case continuous reporting the many changes that Klinsmann introduced to club and team after taking over his new responsibilities before it then gives an account of the season 2008/2009. The case culminates in Klinsmann getting fired and the club management's return to the exact same philosophies that were valid before Klinsmann's arrival.
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Journal Article

The influences of customer relationship metrics on shareholder value: What should be done and what has been done?

Journal of Business Market Management 3 (1): 51–64
Mario Rese, Valerie Wulfhorst (2009)
Subject(s)
Marketing
Keyword(s)
customer relationships, marketing metrics, financial performance, shareholder value
Volume
3
Journal Pages
51–64
ESMT Working Paper

Cosmopolitanism, assignment duration, and expatriate adjustment: The trade-off between well-being and performance

ESMT Working Paper No. 08-011
Amir Grinstein, Luc Wathieu (2008)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
expatriates, international assignment, cosmopolitanism, crossculture adjustment, multinational corporations, preference persistence, assignment duration, survey method
JEL Code(s)
D23
This paper questions the notion that expatriates should adjust to their host country, by showing that adjustment and its consequences are affected by cosmopolitanism and expected assignment duration. A study of 260 expatriates in the U.S. reveals that cosmopolitans expecting shorter (longer) assignments adjust more (less) to both work and non-work aspects of their host country, and that this is associated with increased well-being. In contrast, for non-cosmopolitans, more well-being occurs when longer (shorter) expected assignments are accompanied by increased (decreased) work and non-work adjustment. Further, from the findings emerges a clash between two aspects of successful expatriation - well-being and professional success: while non-work adjustment is not always associated with well-being, work adjustment is positively related to assignment performance across conditions and subjects.

 

View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
24
ISSN (Print)
1866–3494
ESMT Working Paper

Trust and creativity: Identifying the role of trust in creativity-oriented joint-developments

ESMT Working Paper No. 08-010
Francis Bidault, Alessio Castello (2008)
Subject(s)
Strategy and general management
Keyword(s)
Trust, partnerships, joint-innovation, co-development, creativity
In this article we report on the design, prototyping and results of a research effort aimed at identifying if and how trust affects the creativity of a partnership between two economic agents. The methodology combines an experiment and two questionnaires. The purpose of the research is to increase our understanding of trust and its impact on the outcome of cooperation, and to derive some guidance for economic actors, namely R&D managers and executives who want to build trustful innovation oriented relationships with their business partners. Specifically, we investigate the effect of trust on partners' creativity and willingness to invest financially in a joint development. Our results show that more trustful partners invest higher amounts in the alliance, while there seems to be an optimum amount of mutual trust between partners to maximize their joint creativity; if the level of mutual trust is below or above this threshold; their joint creativity seems to decrease.

 

View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
22
ISSN (Print)
1866–3494
Book Chapter

Exploitative abuses

In European competition law annual 2007: A reformed approach to article 82 EC, edited by Claus Dieter Ehlermann, Mel Marquis, 525–532. Oxford: Hart Publishing.
Subject(s)
Economics, politics and business environment
Secondary Title
European competition law annual 2007: A reformed approach to article 82 EC
Pages
525–532
ISBN
978–1841138381
Journal Article

Theoria cum praxi - Bemerkungen zur Entwicklung der Managementausbildung seit 100 Jahren

Zeitschrift für betriebswirtschaftliche Forschung (ZfbF) 60: 846–863
Subject(s)
Strategy and general management
Keyword(s)
business schools, Carnegie revolution, competitive advantage, critical mass, professional school, rigor and relevance
JEL Code(s)
M10, M 2
Volume
60
Journal Pages
846–863
ISSN (Online)
2366–6153
ISSN (Print)
0341–2687
Brochure

Wie Dirigenten Managern helfen, über Führung nachzudenken

In Dirigieren: In Memoriam Herbert von Karajan, 46–47. : Hans Eisler Hochschule für Musik.
Ulf Schäfer (2008)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
conductors, leadership, leadership styles, Karajan
Secondary Title
Dirigieren: In Memoriam Herbert von Karajan
Pages
46–47
ESMT Working Paper

Organizational redesign, information technologies and workplace productivity

ESMT Working Paper No. 08-007
Benoit Dostie, Rajshri Jayaraman (2008)
Subject(s)
Economics, politics and business environment
Keyword(s)
Organizational capital, IT, computers, workplace productivity, matched employer-employee data
JEL Code(s)
D20, L20, M54, O33
Using a large longitudinal, nationally representative workplace-level dataset, we explore the productivity gains associated with computer use and organizational redesign. The empirical strategy involves the estimation of a production function, augmented to account for technology use and organizational design, correcting for unobserved heterogeneity. We find large returns associated with computer use. We also find that computer use and organizational redesign may be complements or substitutes in production, and that the productivity gains associated with organizational redesign are industry-specific.

 


View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
48
ISSN (Print)
1866–3494