Publication records

Argues that the developmental edge in leadership development is working towards bridging the “knowing-doing” gap through the use of enactments to thicken the learning from existing cases to surface differences between espoused theories and actual behaviors in order to get feedback from fellow learners and faculty. Multiple enactments of difficult encounters in a case, like sports drills, build resilience, skills and repertoires for engaging with the increased levels of ambiguity and uncertainty in current business contexts. This practical method builds on an existing vast resource of cases to visceralize learning via enactments of tactics of effective and ineffective influence—in essence addressing the “knowing-doing gap.”

With permission of Emerald

With permission of Emerald

With permission of Emerald

Na tentativa de extrair informação da imensidão de dados hoje colhidos de fontes internas e externas, muitas empresas estão investindo pesado em ferramentas de TI e contratando cientistas de dados. A maioria, contudo, pena para conseguir um retorno digno do esforço. Isso porque estão abordando projetos de “big data” e analítica da mesma forma que abordam qualquer outro projeto de TI, sem perceber que são dois bichos completamente distintos.

Customer decision-making uncertainty (DMU) is a persistent phenomenon in business-to-business markets. However, there is substantial variation in the degree customers perceive DMU and hence suppliers should react to it. Based on existing industrial buying typologies, this paper proposes a new classification scheme to explain variance in customer DMU. To this end, market offering complexity and co-creation are used as defining dimensions and four ideal types of industrial market offerings are constructed. We show theoretically that DMU is especially prevalent for complex solutions. The paper closes with guidance for suppliers of industrial market offerings and an outlook for future research.

With permission of Emerald