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Reinforcing work culture in the home office

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Various aspects of work culture may be seen as great or horrible by different employees, because of the different objectives they have as part of their membership in the organization. However, the…

Remote leadership, tailored to fit

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Johanna was staring at her own face on the videoconference screen. She was alone – alone in her home office and alone in the virtual meeting space. The meeting she led ended a couple of minutes ago;…

The EU directive on network and information security: requirements for digital services

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The Directive on security of network and information systems (NIS Directive) is the first EU-level effort to enhance cybersecurity measures. What are these requirements? Are they enough for ensuring…

Resilience is a prerequisite for agility

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On the basis of the Digital Single Market Strategy adopted in 2015, Europe has taken a number of measures to enhance the digital single market, facilitate the supply of and access to digital services…

Averting digital auto safety hazards

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The car of the future will collect a wide range of data. Ownership and usage of those data must be clarified, and legal and technical characteristics have to be established in order to ensure data…

Tolerating failure: A key to creating sustainable business

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The idea of creating sustainable business is not new to business executives. They all should be creating shared value (Kramer and Porter 2011),1 which in simpler terms means making money and doing…

Demand more from your corporate learning budget in 2021

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This is not a plea to sustain the L&D budget – companies will do what is necessary to stay liquid in this turbulent time. Yet, there is no better time than now to ask the real impact question. And…

Managing customer satisfaction better

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Ansgar Lindner,1 Chief Marketing Officer of a trading concern operating internationally, was at a loss to understand his predicament. His team seemed to be doing everything right. It regularly asked…

Migration, sustainable development, and the role of business

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Over the past decades, business has begun reacting to growing societal pressures by broadening its focus from profit maximization alone to the “triple bottom line” of people, planet and profit. In…