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Champions in transition: CEO dialogue event and book presentation highlight the global importance of German and European SMEs

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The Federation of German Industries (BDI), Egon Zehnder, and ESMT's Hidden Champions Institute (HCI) jointly organized the event. The CEOs in attendance emphasized their desire to further globalize…

ESMT Berlin: new book explores the future of leadership learning and executive education

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With the look and feel of a magazine, the “bookazine” is edited by author Nora Grasselli, program director of executive education at ESMT Berlin. Grasselli is an expert in experiential learning in…

Shared medical appointments increase patient engagement, finds new research

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One-on-one service delivery is often considered ideal, with individualized attention assumed to improve client outcomes. In shared service delivery, clients are served in batches, and it is feared…